through a different organization, through the Chan Zuckerberg Initiative.” (He and his wife, Priscilla Chan, created CZI to make good on their
pledge to give away 99% of their Facebook shares during their lifetime.)
“It’s not that people [at Facebook] don’t believe in those kinds of things. I
just think building social infrastructure for a global community [is Face-book’s] mission.” Within that mission, Facebook has created tools that
enable charitable fundraising as well as societal support (like its Safety
Check feature, which has helped people fnd each other during crises).
There is often skepticism when companies claim to be values- or
mission-based, because near-term fnancial results seem to take precedence over other purported corporate values. When I ask Zuckerberg about
this, he doesn’t acknowledge any disconnect between satisfying a higher
mission and meeting fnancial goals. “People want business leaders—and
all leaders—to be authentic and stand for things,” he says.
Then Zuckerberg brings up the fake-news controversy that hit Facebook in the past year—the contention that the company wasn’t vigilant
in removing inaccurate, politically motivated posts by fctional news
outlets because they generated ad revenue. His voice rises in intensity.
“One of the most frustrating things is when people assume that we don’t
do something because it will cost us money. Take, for example, some of
the debates going on now around the news industry and misinformation.
I mean, there’s defnitely a strain of criticism [asserting] that Facebook
[lets] people share misinformation because it will make [us] more money.
And that really is just not true at all.”
The underlying value that drives Facebook’s content decisions, Zucker-
berg says, is freedom of speech. “I believe more strongly than ever that giv-
ing the most voice to the most people will be this positive force in society,”
he says. “Often when you make decisions that aren’t exactly what people
want, they think you’re doing it for some underhanded business reason.
But a lot of these things are more values-backed than people may realize.”
certainly giving people a voice leads to more diversity of opinions, which G r o