01 Greenbox
For building a new
kind of Chinese
company
02 Polyvore
For creating the
world’s largest user-generated shoppa-ble magazine
03 Moda Operandi
For bringing
runway styles to the
consumer—without
the six-month waiting period
04 PPR
For making sustainability a priority at
such luxury brands
as Balenciaga,
Gucci, and YSL
05 Ralph Lauren
For creating a
digital-media
brand and making
heritage hip
06 Levi’s
For greening
our jeans with its
Water<Less denim
collection
07 Uniqlo
For carving out
its place in the U. S.
market with a
$300 million New
York flagship store
08 M.Patmos
For delivering
artisan craftsmanship from around
the world to the
mass market
09 Kenzo
For enlisting the
Opening Ceremony
cofounders as
creative directors,
swapping sleepy
designs for bold
prints and youthful
silhouettes
10 United Styles
For giving
consumers the
power to design—
and buy—their own
creations online
FASHION
Top 10
going to have her brand name subsumed by Disney’s. In a telling surprise that reflects the growing power of cutting-edge brands catering to China’s emerging middle class, Wu per- suaded Disney, after six months of negotiation, to collaborate. (Disney did not respond to our repeated requests for comment.) The labels on the line that the two brands launched last August read disney by greenbox. “Among China’s rising middle class, brand consciousness is becoming more and more im- portant,” Wu says. Launched in 2003, Greenbox is now the No. 1 children’s apparel retailer on Chinese e-commerce giant Taobao. Wu, a former marketing exec, started the company a few years after she and her husband welcomed their daughter, Alice, into the world. “I wanted clothing that reflected a personality,” Wu says. “I wanted Alice to live and behave like a princess.” Dis- mayed by the shoddy, boring clothing she found for sale, Wu, a self-taught designer, created her own. Indeed, part of the reason for the company’s success may be that Wu is her own best customer.
Wu designed her first brand, Miss de Mode, with Princess
Alice in mind. The line is ultra-girly—think ruffled dresses in
floral prints with plenty of eyelet lace—intended to groom
“elegant” girls. (So far, it seems to be working at home: Wu
reports that Alice, now 13, enjoys music, art, and cooking.)
Early success on EachNet, China’s eBay, inspired Wu to open
some physical outlets in 2006. But the global financial crisis
forced her to shutter the storefronts, and creditors pressured
her to sell the business. Instead, Wu relocated to Taobao, which
allows companies to open branded online stores. “She realized
that a lot of moms—young, white-collar workers who spend
their days on the Internet—have the desire to dress up their
kids,” says Hurst Lin, a partner at DCM, which invested roughly
$10 million in Greenbox last year. That sentiment is increasingly common among the Chinese middle class, especially those affected by
the one-child policy, which leaves six adults—
two parents and two sets of grandparents—to
dote on a single child.
Made in a moment of duress, the shift to
Taobao has been Greenbox’s most valuable move.
“Offline retailing is not an efficient system in
China,” says Lin. “Once you send items to the
store, you almost lose control of the inventory.”
Moving online gave Wu—often described by
employees as a perfectionist—greater control,
but it also allowed her to drop prices by 30% at
the very moment that e-commerce was beginning to blow up
in China. The number of Internet users there has jumped 63%
since 2008, and 36% of the population is now online. “Greenbox
just really hit that growth trajectory,” says Torsten Stocker, an
analyst with Monitor Group. In 2010, Greenbox netted $8 million
Wu’s elegance
translates
to the clothes
she designs
for her Miss de
Mode line.
in revenue; in 2011, that number more than quadrupled.
Greenbox is also a pioneer in product safety. “Currently,
there aren’t strong safety standards for children’s clothing
in China,” Wu says, noting that in recent years, apparel containing dangerous levels of formaldehyde and heavy metals have
hit store shelves. Needles have even been left inside clothing.
“We’re working with industry associations and the government
to create standards.” Wu monitors Greenbox’s quality with
regular visits to production facilities and also champions the
use of environmentally friendly materials and processes. “The
fact that Greenbox delivers a brand that’s more than just a name
and logo, with good design and the use of nonharmful materi-
als,” Stocker says, “makes it stand out from many other apparel
businesses in China.”
Wu, who gave birth to son Jerry in 2004, is
now building two families. She employs 30
designers (though she still insists on designing
at least 20% of the items herself) and has added
three additional brands. Jenny Bear revisits
the princess aesthetic for younger girls; M.I.L.
Boy offers tough-guy street style, complete
with big sunglasses and rock-and-roll prints;
and the newly launched Hi Girl, boasting metallic puffer coats and faux-fur jackets, is for
the young urbanite. Some American shoppers
find Wu’s clothing too precious or too adult,
and it certainly is a far cry from the mini-me
look of Gap Kids. That’s the whole point, she says: “Design from
overseas doesn’t fit the Chinese market, and the Greenbox look
is not easily replicated.” Which is, of course, why Disney came
calling in the first place.
schomer@fastcompany.com
“DESIGN FROM
OVERSEAS DOESN’T
FIT THE CHINESE
MARKET,” SAYS WU,
“AND THE GREENBOX
LOOK IS NOT EASILY
REPLICATED.”